Is the first property really free?
Yes. The Free plan is designed for one property with one published guide, QR access, basic analytics, feedback, and four public languages.
Do you charge commission on upsells?
No. FiloxeniaGuide should charge a subscription, not commission on host-created services. Stripe payment processing fees still apply.
Which plan should most hosts choose?
Starter is enough for a polished digital guide. Pro is the stronger choice when you want check-in, stay portal, requests, services, payment requests, and automations.
When does Portfolio make sense?
Portfolio makes sense when you manage several properties and need shared templates, team roles, bulk editing, and a custom domain.
Do guests need an app?
No. Guests open the guide or stay portal from a QR code or link in their mobile browser.
Can I change plans later?
Yes. Hosts should be able to start free, upgrade when the workflow grows, and cancel when they no longer need paid tools.